Shipments and returns
Your shipment
Packages are generally dispatched within 1 working day after receipt of payment and are shipped via Mainfreight . We will provide you with a link to track your package online.
Iterms over 15kg are shipped door to the nearest mainfreight depot, where you can contact them for pickup or have delivered for a small cost.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.